Privacy Policy

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Privacy Policy

1.0 Introduction

1.1 Thank you for visiting our AMG web site. This Privacy Policy exists to keep you in the know about how use, process and handle the data we collect and receive during the course of providing the Services or access to our Web Site. We will only collect, use and disclose your personal data in accordance with this Privacy Policy.

1.2 Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

1.3 BY CLICKING OR CHECKING “SIGN UP”, “I AGREE TO AMG’S PRIVACY POLICY” OR SIMILAR STATEMENTS AVAILABLE AT THE AMG REGISTRATION PAGE, YOU ACKNOWLEDGE THAT YOU HAVE BEEN NOTIFIED OF AND UNDERSTOOD THE TERMS OF THIS PRIVACY POLICY AND THAT YOU HAVE AGREED TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED AND UNDER THE TERMS HEREIN.

1.4. You can visit the Web Site and browse without having to provide personal details. However, you will be required to sign up/ register for an account if you wish to use the Services or to view further.

1.5. If you have any comments, suggestions or complaints in relation to your personal data, please contact our Data Protection Officer through our Contact Us page.

 

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

 

DEFINITIONS OF TERMS USED IN THIS PRIVACY POLICY

  • AMG – means the brand AMG owned and operated by AMG Ofice Automation SDN BHD, a company registered in Malaysia with registration number 1300267-D and operating from offices at G1, No.2A, PV15, Jalan Danau Saujana, 53300 Kuala Lumpur
  • Transact – means any type of transaction, be it data transfer to / from AMG, payments, use of services or products provided by AMG, including both tangible and intangible forms.

 

2.0 WHAT PERSONAL INFORMATION DO WE COLLECT?

2.1. Personal Data means any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.

2.2. During a Web Site visit, We may collect the following personal data from you as part of the purchase process, to become a registered user of the Web Site, when you request information from or submit a question to AMG, and when you complete any web forms asking for such information:

(a) Identity data including but not limited to your name, title, company name;

(b) Contact data including but not limited to billing address, delivery address, email address, phone number, fax number;

(c) Account data including but not limited to bank account, payment details and credit card information, when applicable)

(d) Transaction data including but not limited to details about payments to and from you, and other details of products and Services you have purchased from us;

(e) Technical data including but not limited to internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Web site.

(f) Profile data including but not limited to your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses;

 

3.0 HOW DO WE USE YOUR PERSONAL INFORMATION?

3.1 Your personal information will be used or processed for the following purposes:

  • assessing your application or continued provisioning of the products and / or services
    (whichever is applicable);
  • finance operation including to verify and process payment, billing and billing
    enquiries;
  • customizing advertisements and content on the website
  • responding to your enquiries;
  • research purposes including historical and statistical purposes and analysis;
  • general operation and maintenance of the products and / or services provided
    including audit and its related website(s);
  • verification purposes;
  • provide you with regular communications from AMG relating to the products and / or services provided;
  • investigation of complaints, suspected suspicious transactions and research for
    service or products improvement; and
  • in compliance with any regulatory, statutory or legal obligation which shall include
    but not limited to the provisioning of Directory Assistance Service 103 as part of the
    Required Applications Services.

3.3 By submitting your information to AMG, you hereby consent and authorise AMG to process and
verify any information about you from any third party, especially credit bureau or credit
reference agencies, which AMG may require in connection with your application for any of AMG’s products and / or services and/or review of the existing account with AMG.

3.4 Such consent and authorization will extend to any information obtained from any of the account(s) presently maintained for you, any new application for any form of services rendered or products provided by AMG, such historical financial or credit records, data or information whether or not provided personally or by any other sources relating to you which was
collected, received, captured, compiled, secured and/or obtained by Ikut Kiri through or by whatever means or methods or forms.

 

4.0 COOKIES

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors.

 

5.0 DISCLOSURE OF YOUR PERSONAL INFORMATION

5.1 If you choose to register and transact with AMG, your personal information may be shared where necessary only.

AMG may disclose your personal information to the following parties for the purposes stated above:

  • AMG’s service providers or agents who are involved in providing the products and / or services;
  • third parties (including those overseas) who provide data processing services;
  • any credit reference agencies or, in the event of default, any debt collection agencies;
  • any person, who is under a duty of confidentiality to which has undertaken to keep such data confidential, which AMG has engaged to fulfil its obligations to you; and
  • any actual or proposed assignee, transferee, participant or sub-participant of AMG’s rights or business; and

Your personal information will not be disclosed to any unauthorized third party.

5.2 Your personal information may be disclosed due to reasons of law, legal process, litigation, and/or requests from public and governmental authorities apublic and governmental authorities only. We may also disclose information about you if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other issues of public importance.

5.3 If you would like to request access or correction of your personal information or where you
elect to limit AMG’s right to process your personal information, you may contact AMG office or you can visit our office. Any request of access to correct personal information may be subjected to a fee and also to applicable provisions in the PDPA.

However, we reserve the right to decline requests which jeopardize the security and privacy
of the personal information of others as well as requests which are impractical or not made in
good faith.

5.4 We may review and update this Privacy Notice from time to time to reflect changes in the
law, changes in our business practices, procedures and structure, and the community’s
changing privacy expectations.

 

6.0. Withdrawal of Consent and Deletion or Anonymisation of Personal Data

6.1. You may communicate the withdrawal of your consent to the continued use or disclosure of your personal data for any of the purposes and in the manner as stated above at any time, or request the deletion or anonymisation of your personal data, by contacting our Data Protection Officer using the contact details provided above.

6.2. Please note that if you communicate your withdrawal of your consent to our use or disclosure of your personal data for the purposes and in the manner as stated above, or request the deletion or anonymisation of your personal data, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you, and we will not be liable in the event that we do not continue to provide our products or services to, or perform our contract with you. Our legal rights and remedies are expressly reserved in such an event.

 

7.0. Updating Your Personal Data

7.1. It is important that the personal data you provide to us is accurate. You are responsible for informing us of changes to your personal data, or in the event you believe that the personal data we have about you is inaccurate, incomplete, misleading or out of date. You can update your personal data anytime by accessing your account on the Platform. If you are unable to update your personal data through your account, you can do so by contacting our Data Protection Officer using the contact details provided above.

7.2. We take steps to share the updates to your personal data with third parties and our affiliates with whom we have shared your personal data if your personal data is still necessary for the above-stated purposes.

 

8.0 Commitment to Data Security
8.1 Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

8.2 You should be aware, however, that no method of transmission over the internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

 

9.0. Retention of Personal Data

9.1. We will only retain your personal data for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

9.2. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.

 

PRIVACY QUERIES OR COMPLAINTS

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information provided within the “Contact” page.

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